Seattle Area Software Quality Assurance Group

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Past Meetings 1999

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The Joys and Agonies of Automation Testing Tools
November 1999
Using an Automation Testing Tool can be frustrating, ineffective, time consuming and a giant waste of money if the planning and implementation are not done well.  How can you achieve great results from your Automation Testing effort?   How can you tell if you should even attempt an Automation Testing project?   This presentation will focus on Graphical User Interface (GUI) front-end testing tools and will discuss how to analyze your resources and testing needs to determine if Automation Testing is a good fit for your team.  With the right tool and the right project, Automated Testing can be the best thing since sliced bread.
PowerPoint Slides 161KB
Y2K Party Lyrics and Pics

Marie Ackley, CQE
Ms. Ackley is a Senior Quality Assurance Consultant, with 15 years experience in system analysis and user acceptance verification testing.  For the past seven years, she has specialized in Automation Testing Tools to deliver regression testing suites, "quick start" services, and customized training sessions.  Marie works at Compuware Corporation.
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Professionalization of Software Engineering: Status Report
October 1999
Have you ever wondered how software standards are composed?   Come and meet Leonard Tripp, who has been instrumental in developing software standards in IEEE and ISO standards committees.  Software standards improve the practice of software engineering and form the basis for the body of knowledge required to be recognized as a software professional.  Learn why these standards should be part of your standard body of knowledge, and why your resume should include at least one certification.
PowerPoint Slides 239KB

Leonard Tripp, President, IEEE Computer Society
Mr. Tripp is a Technical Fellow in Software Engineering at the Boeing Company, responsible for standards for safety-critical airborne software.  He has been active in the development of software engineering standards since 1982, and was Chair of the IEEE Committee from 1992 to 1998.  He served as the US Head of Delegation to the ISO Committee on Software Engineering Standards from 1993 to 1998.  He is the author of three books and 43 technical papers.
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Future Shock: What Happens when Chaos Comes to Cubicle City?
September 1999
If you thought life might settle down to normal after Y2K, you're in for an unpleasant surprise.  Chaos Theory is lying in wait just beyond the turn of the century and it might just turn the software industry upside down the same way it did psychology and sociology.  Even today some consultants and academics are hailing Chaos as the new approach to organization management, to software development and even to software testing.  But do they know what they're getting into?  Do you know what they might be getting you into?  Come find out what Chaos Theory is (and what it isn't), what it means for software development and testing, and what it might mean for the QA profession in the first years of the 21st century.
FutureShock PowerPoint Slides 720KB

Robert Bruce Kelsey, Ph.D.
Dr. Kelsey, ASQ Certified Quality Manager, is Manager of Quality Assurance at Frank Russell Company.  He has presented papers at the 7th International Conference on Software Quality and numerous ASQ and other Quality Conferences.  He is track chair for this year's Customer-Supplier Conference, and a peer reviewer for the journal Software Quality Professional.  Bruce will sign your copy of his book, Chaos and Complexity in Software during the "Birds of a Feather" time.
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Requirements Management: The Key to Successful Software Projects
August 1999
Requirements management issues are consistently ranked among the most frequently cited reasons for project failure. Ron will offer tips and techniques for improving your organization's requirements management capabilities. Topics will include How to Find Requirements, Defining the System, and Managing Feature Creep. A Use Case driven approach effectively captures, organizes and documents a product's requirements. This Use Case driven approach is fundamental to uniting the analysts, developers, testers and documentation groups into a single unified team.

Ron Baghai
Mr. Baghai is a Senior Software Engineering Specialist with Rational Software, located in Redmond, Washington. He has over 15 years of experience in the development and deployment of large software including the Canadian Air Traffic Control System, and Boeing 777, 737 and 757. Ron spent two years on his Ph.D. degree at the University of British Columbia, Vancouver, B.C. focusing on requirements.

Call for Participation: Local SPICE Trials
July 1999
Local companies can participate in the development of an emerging international standard in software process assessment, ISO/IEC 15504 Sofware Process Improvement and Capability dEtermination (SPICE). Come and find out what this emerging standard is all about and how your organization can benefit from participating in the SPICE Trials. SASQAG is dedicated to the improvement of software quality practices and is acting as the official SPICE Local Trials Coordinator in the Pacific Northwest.

Shirley DeLewis
Ms. DeLewis is a skilled Quality Assurance and Testing Manager working at DMR Consulting who has been involved in all aspects of software quality and the growth of quality and testing organizations.  She founded and is the current chairperson of SAQAG.   She has developed and implemented full life-cycle testing methodologies for several companies in multiple industries.

John Napier
Mr. Napier is the Education Chair for SASQAG.  He is a quality assurance and testing methodologist working at DMR Consulting.

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Test vs. QA: A Debate
June 1999
Join SASQAG as we explore the question of Software Testing vs. Software Quality Assurance in a lively debate format.  Has this question come up in your office?  Join us to hear what the experts have to say.
Napier's Cost of Quality PowerPoint Slides (704KB)
Gilchrist's Cost of Defects PowerPoint Slides (115KB)

Noel Nyman
Test professional at Microsoft, representing the software testing community.

Tom Gilchrist
Software QA professional at Boeing, representing the software quality assurance community

Mike Powers
Software QA and Test consultant at Data Dimensions, and moderator of the debate

Overview of International Software Testing
May 1999
Does your company plan on selling software in the global marketplace?   David Stones outlines what is needed to successfully incorporate internationalization in your testing environment.  You will become familiar with International Software Testing and where it fits in the test cycle.  Learn about special requirements of international defect management and root cause analysis.

David Stones, CSTE
David Stones has worked in the area of international software testing for twelve years, including positions with Intel and Novell.  His varied responsibilities have included International Test Manager, International Lab Manager, International Project Manager, International Business Consultant, and Localization Engineer.  He is fluent in Japanese, both written and spoken.  He is a Principal Consultant at DMR.

Multi-Tier Client-Server System Testing
April 1999
This presentation describes testing in a multi-vendor and multi-tier client-server information system supporting a major business ERP re-engineering effort.  It discusses the real-life situations, the type of testing performed, and some interesting results.  The testing emphasizes integration of applications with the delivery system and provides high-availability for the end-users.   The test environment promotes system understanding by providing hands-on experience for a variety of end-users outside the lab setting.
PowerPoint v7 presentation (218KB)

Gladys Lyons
Gladys Lyons is the ISOPS Test Manager at Boeing.  Her 19 year career with Boeing includes work in engineering, test, application development, and network services.   In 1997, she was selected to participate in the Aerospace Industry Manufacturing Seminar (AIMS) focusing on strategic management, manufacturing, and operations.
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Approaches and Attitudes to Achieving Software Quality
March 1999
What is software quality? How does an organization achieve software quality in its products? Meilir Page-Jones addresses some issues and typical misconceptions about software quality. He covers approaches and attitudes toward improving software quality. Successful approaches could include initiating a quality accounting program, correcting problems in test processes, and redefining the organization.
PowerPoint presentation (102KB)

Meilir Page-Jones
Meilir Page-Jones is president and senior consulting methodologist at Wayland Systems Inc. in Bellevue, WA. He has authored three books, and numerous articles on software technology and management, as well as courses on structured methods, object-oriented methods, and software project management.
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Testing: Back to Basics
February 1999
New methodologies and models have greatly enhanced the test environment – and perhaps added confusion. If you want to establish a Test Program that could work for any size company, where would you start? What would be the first criteria that you would establish as your Program Standard? Is there a template for the foundation of a Test Program? Would you implement SQA, TQM, IEEE, CMM, or something else?
PowerPoint presentation (67KB)
Test Documentation Outlines in Word (75KB) format

Michael O’Connor
Michael O’Connor has been involved in data processing, computer science, and computer techology , and has over 18 years of experience in Software Test, Quality Assurance, and Configuration Management. He has been involved with projects that scale from the Viking Mars and Voyager missions at the Jet Propulsion Laboratory in Pasadena, California, to small startup projects in Bellevue. Michael has developed and taught Software Test courses for North Seattle Community College, Sanders Associates, and Boeing. He is currently the QA Manager at, a business-to-business e-commerce company in Bellevue.
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Resistance as a Resource
January 1999
When you try to improve an organization, you inevitably encounter resistance. You will learn how to turn resistance into a resource. Whatever else it may be, resistance is information -- about the people you are asking to change, about the environment in which the change will happen, about the changes you recommend, and about yourself. Learn how to tap into that information to turn resistance into a resource for creating lasting improvement.

Dale H. Emery
Dale H. Emery is a collaborative consultant, helping software projects build on the four cornerstones of high performance: Features, Quality, Schedule, and Cost. He helps software project teams continually answer three fundamental questions: What results do we want? How can we get those results? What results are we getting?
Dale has been creating software as a developer, manager, and management consultant since 1980. For his design of SpectroSERVER, the network modeling engine at the heart of Cabletron Systems' Spectrum network management system, Mr. Emery was awarded two U.S. Patents.
Dale is writing a book about how to turn resistance into energy for positive change.

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Email questions about SASQAG or this web site to webmaster at

Email questions about SASQAG or this web site to: webmaster at

Mailing Address:
Seattle Area Software Quality Assurance Group (SASQAG)
14201 SE Petrovitsky Rd
Suite A3-223
Renton, WA 98058